Learn the world's greatest solutions
to the most crucial problems of architectural
practice.
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A/E University is a
registered provider for the
American
Institute
of
Architects
and meets state license renewal standards for distance
learning continuing
education.*
A/E University self-study
courses focus on the latest and best tools of practice and project management. Earn units as you apply course work to day-to-day practice. Or use courses as office manuals and earn units later.
Most
A/E University
courses qualify for Health/Safety/Welfare credit. (See
"HSW" after course titles.)
Earn 8, 12, or 18 AIA continuing
education units per course,
by reading course
materials and answering essay questions.
(Note: Video courses earn
3 units
each.)
Except for
video courses, all courses come in convenient,
three-ring binder syllabus format and will be valued office reference
handbooks for years to come.
*See www.aia.org/conted
for the latest AIA and state mandatory continuing education
requirements.
See enrollment
form for prices.
The
Quality Control Series.
Click on any course
title to see a list of contents.
How offices cut errors and omissions to virtuallyzero. The
best in liability prevention
and quality control from top U.S. design
offices.
QC1.1
Causes &
Prevention of Building Failures
*HSW
QC
2
Liability
Management & Prevention
*HSW
QC
3
Errors
& Omissions in Working
Drawings
*HSW
QC
4
User-Friendly
Drawings: Tighter Bids, Faster
Construction
*HSW
QC
5
Professional
Supervision & Production Management
*HSW
QC
6
Problem
Prevention With Diagnostic Design
*HSW
QC
7
Project
Management Problem Prevention
*HSW
QC
8
Construction
Problem Prevention I
*HSW
QC
9
Construction
Problem Prevention II
*HSW
QC
10
Schematic
& Diagrammatic Working Drawings
*HSW
QC111
Working
Drawing Picture Book: The Study Course
*HSW
Click
here for course fees & ordering
information.
The
Project Management Series.
Click on any course
title to see a list of contents.
Secrets of faster, better
construction
documents.
PMGT
1
Uniform
Drawing
Systems
PMGT 2 Standards
for Construction Details *HSW
PMGT
3
Streamlined
Specifications Writing
*HSW
PMGT
4
Using
Design & Planning Checklists
*HSW
PMGT
5
Using
Working Drawing Checklists
*HSW
PMGT
6
Using
Construction Administration Checklists
*HSW
The
Practice Management
Series.
Click on any course title to
see a list of contents.
The latest and finest techniques
for expanding office practice and enhancing personal
efficiency.
(Not for Health/Safety/Welfare
credit.)
MGT
1
Time
Management on the
Job
MGT 2
Total
Time Management
MGT
3
Personnel
Management
MGT
4
Architects'
Guide to Real Estate
Development
MGT
5
Design
Counseling
MGT
6
Fees
& Fee
Management
MGT
7
Fees
2002:
The Study Course
MGT
8
Introduction
to Extended
Services
MGT
9
Tenant
Improvements
MGT
10 Small Offices with
Big Practices
Click here for course
fees & ordering information.
The
Ecological Design Series.
Click on any course
title to see a list of contents.
Ecological design has come a
long way
from the '70's. No longer a luxury, it's now an economicand legal necessity.
ECO
1
Introduction
to Ecological
Design
*HSW
ECO 2
Solar
Opportunities *HSW
ECO
3
Sick
& Healthy Buildings
*HSW
Click
here for course fees & ordering
information.
The
"Lunchtime Video" Series.
Click on any course
title to see a list of contents.
The fastest, easiest way to train staff and management
in systematic production and
quality control. Fast,
informal walkthroughs of the finest construction document techniques
used in the most productive offices in the U.S.
Each video tape lasts 30 to 35
minutes. Earn three units of credit
by watching the video and preparing a feedback report
per instructions provided with each video.
VID
PD-1
Top
Time
Savers in Working Drawing
Production
*HSW
VID
PD-2
Streamlined
Construction
Documents
*HSW
VID
PD-3
Top 30
Secrets
of Quality Control in Construction
Drawings
*HSW
And the fastest way to alert staff members to
the worst and most common causes of errors,
omissions, and building failures.
VID EO-1 Errors
& Omissions in Construction Documents
*HSW
VID EO-2 A/E
Coordination Errors *HSW
VID EO-3 Causes
& Prevention of Building Failures
*HSW
Click
here for course fees & ordering
information.
Courses marked *HSW meet AIA standards
and most state Health/Safety/Welfare education requirements for
license renewal.
Continuing education credit requires answers to essay questions
on how you can and/or will apply
the course information in professional
practice. Time required is one hour per unit. Full
instructions and worksheets are included with each course.
Those who complete the courses receive a Certificate
of Completion showing Continuing Education Unit credit, to copy
and present to state licensing agencies.
We report AIA member credit according to AIA/CES rules.
Noncredit option: No work is required unless you upgrade later
to "credit" status. Credit upgrade
form is included with course
materials.
Click
here for course fees & ordering
information.
Home
Scroll down to see course contents or click on any of
the course titles listed above.
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-1.1
Causes
&
Prevention of Building Failures
HSW
The most common construction materials
failures.
Failures caused by
last-minute changes and substitutions.
The best failure
prevention systems in use today.
Lesson #1
CAUSES & PREVENTION OF BUILDING
FAILURES
CAUSES & PREVENTION
CHECKLIST
SITE
WORK
WHY THE CITICORP BUILDING
ALMOST FELL
DOWN
JUSTIFICATION OF CHANGES
CHECKLIST
Lesson #2
SITE WORK, ROOFING, JOINTS &
FLASHING
Lesson #3
EXTERIOR WALLS &
FENESTRATION
Lesson #4
CONCRETE
Lesson #5
MASONRY, WOOD &
FLOORING
Lesson #6
ENVIRONMENTAL DESIGN FAILURES
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-2
Liability
Management & Prevention
HSW
Clients'
most common complaints about design services.
Supervisory systems that
prevent errors.
Record-keeping systems
that prevent failures and lawsuits.
Lesson #1
LIABILITY PROBLEMS THAT START WITH
CONSTRUCTION DOCUMENTS AND
BIDDING
Lesson #2
PROBLEMS WITH CLIENTS &
CONTRACTS
Lesson #3
AVOIDING CONTRACTOR
PROBLEMS
Lesson #4
PROBLEMS WITH DOCUMENTS; UNEXPECTED
FAILURES
Lesson #5
MANAGEMENT LIABILITY PROBLEMS,
SOLUTIONS & RED
FLAGS
Lesson #6
CHECKLIST: HOW TO SET UP AN A/E OFFICE
QUALITY CONTROL
SYSTEM
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F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-3
Errors & Omissions in
Working Drawings
HSW
The most common errors and
omissions.
What contractors watch for
when looking for extras.
The most common coordination
problems.
Avoiding contradictions in
drawings and specifications.
Lesson #1
ERRORS & OMISSIONS IN WORKING
DRAWINGS
AND THEIR
CONSEQUENCES
Lesson #2
HOW CONTRACTORS PROFIT FROM ERRORS &
OMISSIONS
Lesson #3
SIMPLER, CLEARER NOTES &
SPECIFICATIONS
Lesson #4
STANDARD DETAILS: THE KEY TO QUALITY
CONTROL
Lesson #5
SCOPE OF
SERVICES
Lesson #6
USING PRODUCTION
CHECKLISTS
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-4
User-Friendly Working
Drawings:
Tighter Bids, Faster
Construction
HSW
What contractors need most
in drawings but don't get.
Simpler, faster, clearer
construction notation.
The most common causes of
poor clarity.
Lesson #1
THE PRIMARY PROBLEMS WITH WORKING
DRAWINGS
& TODAY'S BEST
SOLUTIONS
Lesson #2
RULES OF CLARITY &
READABILITY
Lesson #3
UNSEEN PROBLEMS THAT SABOTAGE
DOCUMENTS
. . . AND SOME
SOLUTIONS
Lesson #4
PROBLEMS & OPPORTUNITIES IN CADD
MANAGEMENT
Lesson #5
KEYNOTING: MISUNDERSTOOD &
MISUSED
(BUT A GREAT TOOL FOR TIME SAVING &
CLARITY)
Lesson #6
PHOTODRAFTING: ANOTHER GREAT RESOURCE FOR TIME SAVINGS & CLARITY
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F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-5
Professional Supervision & Production
Management
HSW
The world's most effective
staff supervisory system.
Job descriptions and job
roles.
Management by checklist: the
key to total coordination.
Lesson #1
THE BEST IN PRODUCTION MANAGEMENT &
SUPERVISION
Lesson #2
ENHANCING THE PRODUCTION
STUDIO
Lesson #3
USING DRAWING MOCKUPS FOR
PLANNING,
INSTRUCTION &
SUPERVISION
Lesson #4
HELPING EMPLOYEES TO DO THEIR
BEST
Lesson #5
THE MEANING OF
EFFICIENCY:
MAKING WORK EASIER FOR
EVERYONE
Lesson #6
ENHANCING THE DESIGN PROCESS TO
IMPROVE
THE PRODUCTION PROCESS
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F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-6
Problem Prevention with
Diagnostic
Design:
Preventing Design
Problems Before They Start
HSW
The most common oversights
in preliminary design.
New techniques in the
predesign diagnostic process.
Breakthroughs in design
process management.
Lesson
#1
DIAGNOSTIC MARKETING &
A/E'S WHO
BECOME
EXPERTS
Lesson #2
PROBLEMS &
OPPORTUNITIES IN
THE
CLIENT-DESIGNER
RELATIONSHIP
Lesson #3
INTRODUCTION TO PROPERTY
DEVELOPMENT
APPRAISAL
SERVICES
Lesson #4
INTRODUCTION TO DESIGN
COUNSELING
Lesson #5
CLIENT RELATIONSHIPS &
DIAGNOSTIC
DESIGN
Lesson #6
DESIGN ANALYSIS &
SERVICES
CHECKLIST
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-7
Project Management
Problem Prevention
HSW
Disaster-prone management.
Common project management
errors.
Common design and planning
errors -- the most successful preventions.
Lesson #1
COMMON PROBLEMS WITH CLIENTS &
CONTRACTORS
Lesson #2
LIABILITY HAZARDS FROM
PERSONNEL
Lesson #3
A FOUNDATION PROBLEM STARTS AS
A
MANAGEMENT
PROBLEM
Lesson #4
LIABILITY FROM MISTAKES IN SHOP DRAWINGS
LIABILITY FROM DEFECTS IN
PRODUCTS
Lesson #5
ARCHITECT LIABILITY FROM
CHANGES
BY OWNER &
CONTRACTOR
AVOIDING LIABILITY FOR INNOVATIVE
DESIGN
Lesson #6
CONTRACTOR RELATIONSHIPS & CRISIS
MANAGEMENT
AVOIDING
LITIGATION
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H E S
A N F
R A N C I S C O I
N S T I T U T E O
F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-8
Construction Problem
Prevention I
HSW
Foundation and soils
failures.
Roofing, fenestration and
cladding failures.
Preventable fire
disasters.
Lesson #1
FACADES: ERRORS CAN BE EXPENSIVE . . . AND
DEADLY
Lesson #2
ROOFS: TRACKING DOWN THE
MYSTERIOUS
CAUSES OF LEAKS
ROOFS: STRUCTURAL ROOF
COLLAPSES
Lesson #3
WHEN MOVEMENT JOINTS DON'T ALLOW FOR
MOVEMENT
Lesson #4
FIRE AND
SMOKE
Lesson #5
WIND FAILURES FROM OVER RELIANCE ON
CODES
Lesson #6
ARCHITECTURAL CAUSES OF ACCIDENTS
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A N F
R A N C I S C O I
N S T I T U T E O
F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-9
Construction Problem
Prevention II
HSW
What almost all disasters
have in common.
Failures during
construction.
Legal and contractual
protection for A/E's.
Lesson #1
ARCHITECTS' ERRORS - AND WHAT TO DO ABOUT
THEM
Lesson #2
THE CONSTRUCTION
PROJECT:
A DISORGANIZED
CONGLOMERATION
Lesson #3
THE CONSTRUCTION
PROJECT:
DOCUMENTATION AND RECORD
KEEPING
Lesson #4
LIABILITY IN CONSTRUCTION
MANAGEMENT
Lesson #5
FOUNDATION FAILURES WITH DEEPER
CAUSES
Lesson #6
CONSTRUCTION CLAIM PREVENTION &
MANAGEMENT
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F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-10
Schematic &
Diagrammatic Working Drawings
HSW
Common examples of
overdrawing and why it's such a threat.
Greater readability with
simpler, small-scale drawings.
Why faster documents can be
better documents.
Lesson
#1
OVERDRAWING
SITE
PLANS
Lesson #2
FLOOR
PLANS
INTERIOR
ELEVATIONS
Lesson #3
CEILING PLANS
ROOF
PLANS
FRAMING PLANS
Lesson #4
EXTERIOR
ELEVATIONS
Lesson #5
CROSS
SECTIONS
Lesson #6
WALL SECTIONS &
DETAILS
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R A N C I S C O I
N S T I T U T E O
F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-111
Working Drawing Picture
Book: The Study Course
HSW
Common examples of
overdrawing.
Greater readability with
simpler, small-scale drawings.
Why faster documents can be
better documents.
Lesson
#1
OVERDRAWING
Lesson #2
CLARITY
Lesson #3
DIMENSIONING
NOTATION
Lesson #4
KEYNOTES
KEYNOTE
ABUSE
Lesson #5
SCHEDULES
PHOTODRAFTING
LAYERING
SIMPLIFIERS
Lesson #6
ERRORS &
OMISSIONS IN SPECIFICATIONS
SPECIFICATIONS AS
CHECKLISTS
ERRORS AS PROFIT
CENTERS FOR
CONTRACTORS
APPENDIX:
Working Drawing
Content Checklists
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F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-1
Uniform Drawing
Systems
Time savings in project
management and production with the Uniform Drawing System.
New national standards in
sheet layout modules, to bring order to drawing
composition.
New national standards for
CADD layering and consultant coordination.
Lesson #1
CREATING A UNIFORM DRAWING
SYSTEM
Lesson #2
SYSTEMS FOR ORGANIZING
DOCUMENTS
Lesson #3
DRAWING SHEET GRAPHICS &
FORMAT
Lesson #4
WORKING DRAWING
CONTENT
Lesson #5
UNIFORM FILING & INDEXING
SYSTEMS
Lesson #6
DRAWING LAYERING
SYSTEMS
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I N S T I T U T E
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A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-2
Standards for
Construction Details
HSW
Time-saving detail formats
& organization.
Detailing according to the
national Uniform Drawing System.
Quality control in detailing
and using procedural checklists.
Lesson #1
DETAIL
MANAGEMENT
Lesson #2
WHY USE A STANDARD
DETAIL
SYSTEM
Lesson #3
DETAIL PROCEDURES &
SYSTEMATIC
PRODUCTION
TECHNIQUES
Lesson #4
DETAIL CONTENT &
INDEXING
Lesson #5
UNIFORM DETAIL DRAWING
FORMAT
Lesson #6
DETAIL INDEX &
SAMPLE
STANDARDS
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-3
Streamlined
Specifications Writing
HSW
Writing specifications as
checklists.
Secrets of shorthand
specifications.
The most common errors &
contradictions in
specs.
National standards in
specifications organization and
format.
Lesson
#1
THE BASICS: EFFICIENT
SPECIFYING
Lesson #2
SPECIFICATIONS
MANAGEMENT, PLANNING &
IMPLEMENTATION
Lesson #3
PREVENTING MATERIALS
& CONSTRUCTION
FAILURES
Lesson #4
PREVENTING CONTRACTOR
PROBLEMS
Lesson #5
TECHNICAL DATA
SOURCES
Lesson #6
SAMPLE SPECIFICATIONS
-- SITEWORK
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-4
Using Design &
Planning Checklists
HSW
Every basic decision made in
building design.
Identifying changes that
create problems and raise
costs.
How to coordinate all design
decisions and
changes.
Creating a complete job
record from start to
finish.
Lesson
#1
USING DESIGN &
PLANNING
CHECKLISTS
Lesson #2
SITEWORK DESIGN
DECISIONS
Lesson #3
STRUCTURAL DESIGN
DECISIONS
Lesson #4
INTERIOR DESIGN
DECISIONS
Lesson #5
EXTERIOR DESIGN
DECISIONS
Lesson #6
EXTERIOR DESIGN
DECISIONS -- ROOFING
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-5
Using Working Drawing
Checklists
HSW
Using checklists of all the
important building components in working drawings.
CSI number coordination of
notes, details & specifications.
Providing drafter
self-instruction & supervision.
Expediting final checking
and cross checking of
documents.
Lesson
#1
USING CONSTRUCTION
ADMINISTRATION
&
INSPECTION
CHECKLISTS
Lesson #2
SITEWORK
Lesson #3
STRUCTURAL --
FOUNDATIONS &
FRAMING
Lesson #4
EXTERIOR CONSTRUCTION
I
Lesson #5
EXTERIOR CONSTRUCTION
II
Lesson #6
INTERIOR
CONSTRUCTION
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-6
Using Construction
Administration Checklists
HSW
Every common building
component that has to be checked during
construction.
Documenting and coordinating
all changes.
Avoiding miscommunications
& errors on the job
site.
Avoiding confusion &
memory lapses during
construction.
Lesson
#1
USING CONSTRUCTION
ADMINISTRATION
&
INSPECTION
CHECKLISTS
Lesson #2
SITEWORK
Lesson #3
STRUCTURAL --
FOUNDATIONS &
FRAMING
Lesson #4
EXTERIOR CONSTRUCTION
I
Lesson #5
EXTERIOR CONSTRUCTION
II
Lesson #6
INTERIOR
CONSTRUCTION
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-1
Time Management on the
Job
How to have very fast and productive meetings.
Extra benefits you can gain from every
activity.
New office tools that truly
help productivity.
Eliminating time waste in
travel and
appointments.
Lesson
#1
FOUR STEPS TOWARD
DOUBLING
YOUR
PRODUCTIVITY
Lesson #2
MANAGE YOUR TIME OR LET
TIME
MANAGE
YOU
Lesson #3
INTERRUPTIONS &
PROCRASTINATION
Lesson #4
TIME-SAVING TOOLS &
TECHNIQUES
Lesson #5
TAKING CONTROL OF WORK
TIME
Lesson #6
THE DIFFERENCES BETWEEN
WORK
& PRODUCTIVE
WORK
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A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-2
Total Time
Management
Four steps to doubling your
on-the-job
productivity.
Taking control of the
interruption problem.
The 30 worst A/E time
wasters & how to stop them.
The final solution to the procrastination
problem.
Lesson
#1
FASTER, BETTER
MEETINGS
Lesson #2
FASTER, BETTER WRITING
AND
READING
Lesson #3
THE MERITS OF BEING A
FAST
TALKER
Lesson #4
THE ART OF FASTER,
BETTER
TELEPHONING
Lesson #5
TOOLS
Lesson #6
APPLYING DESIGN
METHODOLOGIES
TO
THE TIME
PROBLEM
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-3
Personnel
Management
The best employee screening
& hiring methods.
Why many of the best
employee benefits cost virtually nothing.
What employees say they need
most and get least.
The top 20 problems and solutions in personnel
management.
Lesson #1
AVOIDING THE WORST & MOST COMMON
MISTAKES IN PERSONNEL MANAGEMENT
Lesson #2
NATIONAL STANDARDS IN PAY & BENEFITS
Lesson #3
THE SIMPLEST, MOST ECONOMICAL
MORALE BOOSTERS
Lesson #4
PERFORMANCE & PRODUCTIVITY
Lesson #5
THE TOUGH PROBLEMS
Lesson #6
JOB DESCRIPTIONS
USING INDEPENDENT CONTRACTORS
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-4
Architects' Guide to Real
Estate Development
How architects often prosper
most as developers.
Getting
investors.
Why return on investment in
real estate beats all others.
Numerous step-by-step case
study examples.
Lesson #1
WHY SHOULD YOU DEVELOP REAL ESTATE?
WHAT MAKES REAL ESTATE SUCH A GOOD DEAL?
FIRST PRINCIPLES & GREAT SECRETS OF REAL ESTATE
INVESTMENT
CASE STUDY: THE DUPLEX STARTER UPPER
REAL ESTATE
TERMINOLOGY:
MAKING SENSE OF THE JARGON & NUMBERS
Lesson #2
WHY OWNERS OF REAL ESTATE WILL SHARE THEIR
ASSETS
INVESTING WITH OTHER PEOPLE'S MONEY
HOW TO EARN FEES ON ALL YOUR REAL ESTATE
TRANSACTIONS
THE JOHN PORTMAN STORY
INVESTMENT PLANNING AND PREPARATION CHECKLIST --
PART 1
Lesson #3
EXPERT ADVICE TO DESIGN PROFESSIONALS AS
DEVELOPERS
SELF APPRAISAL OF ASSETS
REAL ESTATE SERVICES
WINNING EXAMPLES OF PROPERTY VISIONING
BIG PROFITS IN SMALL-SCALE HOUSING
MEETING INVESTORS BY SELLING THEM INFORMATION
Lesson #4
DEALING WITH OFFICIALS AND PLANNING AGENCIES
TURNING ENVIRONMENTAL REGULATIONS TO YOUR
ADVANTAGE
FRAUDS AND HOW TO SPOT THEM
INVESTMENT PLANNING & PREPARATION CHECKLIST --
PART 2
Lesson #5
YOUR "INVESTMENT ZONE"
MAKING YOUR PROFIT BEFORE YOU START THE PROJECT
SCENARIO -- THE DECISION TO BUY
SCENARIO -- BARGAINING
SENSIBLE BUILDING AND REHAB
AVOIDING THE "DESIGN PROFESSIONAL'S TRAP"
Lesson #6
TAXES & SHELTERED INCOME
TRADING UP & THE TAX DEFERRED EXCHANGE
SMALL-SCALE TRACT DEVELOPMENT
BASICS OF REAL ESTATE APPRAISAL
CONTRACTING & DESIGN-BUILD
THE PRO FORMA
BOOM AND BUST, INFLATION & RENT CONTROLS
PURCHASE OFFER CHECKLIST
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T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-5
Design
Counseling
How to be well paid for work
many others do for
free.
Why these new services are so
attractive to new clients.
Why most potential clients need
information, not design,
Why this is the largest profit
center for many firms.
Lesson #1
WHAT DESIGN COUNSELING IS, HOW IT
WORKS,
AND HOW TO GET STARTED
THE DESIGN COUNSELOR'S
OFFICE:
HOW IT
RADICALLY
DIFFERS FROM THE
TRADITIONAL DESIGN OFFICE
Lesson #2
EXPANDING YOUR RESOURCES & YOUR SERVICES
EXPANDING YOUR EXPERTISE
Lesson #3
MARKETING: SAMPLE ADVERTISING
Lesson #4
ADDITIONAL SERVICES
SECRETS OF SUCCESSFUL DIAGNOSTIC INTERVIEWS
Lesson #5
ENHANCING AND EXPANDING YOUR SERVICES
Lesson #6
TURNING DESIGN COUNSELING SERVICES
INTO
FULL DESIGN SERVICES
EXTENDED SERVICES
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T H E
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F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-6
Fees & Fee
Management
Small improvements in fees
that change entire practices.
How to base your fees on a
Scope of Services list.
Why fee competition is a
sham, and how to beat it.
The worst fee and fee
management pitfalls.
Lesson #1
HOW ARCHITECTURAL FEES ARE
CHARGED
TIPS & SELLING POINTS
FOR RAISING FEES
WHY YOU MUST RAISE YOUR
FEES
TEN STEPS OF EFFECTIVE FEE
MANAGEMENT
AVERAGE ARCHITECTURAL
DESIGN FEES
ARCHITECTS' HOURLY BILLING
RATES
CONSULTING ENGINEERS'
HOURLY BILLING RATES
Lesson #2
A PERSUASIVE RESPONSE TO
FEE SHOPPERS
THE FIRST RULE OF FEE
MANAGEMENT
--
GET PAID UP
FRONT
HOW FEES VARY ACCORDING TO
FIRM SIZE
RULES FOR ESTIMATING FEES
IN SPECIAL CASES
SERIOUS FEE
NEGOTIATION
CLIENT QUESTIONS &
ARCHITECT
ANSWERS
IN FEE
NEGOTIATION
CHECKING UP ON
CLIENTS
Lesson #3
OVERHEAD RATES,
MULTIPLIERS
&
ARCHITECTS' HOURLY
BILLING
AN INVISIBLE BARRIER TO
HIGHER FEES
WHY FEE "AVERAGES" ARE
MISLEADING
WHEN
ESTIMATING YOUR
FEES
WHEN LOWER FEES MEAN
TROUBLE
&
WHEN THEY MAY BE
OK
13 WAYS TO REDUCE FEES
WITHOUT GETTING HURT
WHY MANY FIRMS DO NOT
CHARGE FOR LARGE
PARTS
OF THEIR DESIGN
SERVICE
Lesson #4
CREATIVE
FINANCING
WHEN THE CLIENT DOESN'T
PAY,
LOCK UP THOSE
DRAWINGS
NIGHTMARE
CLIENTS
RAISING FEES BY TELLING
THE TRUTH
A PROPOSAL THAT SELLS THE
FEE WITH
EXPLICIT TIME &
COST ESTIMATES
PLAYING HARDBALL WITH FEE
GOUGERS
TOUGHER TACTICS IN THE
BATTLE TO GET PAID
UNPAID FEES -- DON'T BE
LEFT HOLDING THE BAG
Lesson #5
HOW ARCHITECTS PLAY (LOW)
HARDBALL ON FEES
FINDING THE BEST,
HIGHEST-FEE CLIENTS
EARNING FEES ON FUTURE
SALES OF
BUILDINGS
YOU DESIGN
UNPAID DESIGN FEES FOR
CIVIC IMPROVEMENTS
Lesson #6
AVERAGE HOURLY BILLING
RATES FOR INTERIOR DESIGN
CHARGING FOR RENOVATION
WORK
HOW FEES ARE CHARGED FOR
INTERIOR DESIGN
FEE COMPETITION IN
RENOVATION & INTERIORS
FEE PROBLEMS &
POLICIES FOR RENOVATION WORK
FEES FOR PUBLIC BUILDINGS
& PUBLIC WORKS
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T H E
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I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-7
Fees 2002: The Study
Course
Current fees charged for
architectural services.
Variations in Scope of Work
that allow for rational fee computation relative to
services.
Updates on new services and
why overall fee revenues are higher.
This course is not
presented in the usual
six-lesson
format.
Contents
include:
TOTAL FEE REVENUES RISE
WITH ADD-ON SERVICES
ESTIMATING &
ESTABLISHING RATIONAL FEES
THE FEES 2001 SURVEY: FEES
ACCORDING
TO BUILDING TYPES
& LEVEL OF SERVICE
PASS-THROUGH FEES FOR
ENGINEERING SERVICES
ARCHITECTS' PAY &
BILLING INCREASES ARE
WELL
AHEAD OF
INFLATION
ARCHITECTS' AVERAGE HOURLY
BILLING RATES
CONSULTING ENGINEERS'
HOURLY BILLING RATES
CONSULTING ENGINEERS'
BILLING RATES BY DISCIPLINE
SPECIALIST CONSULTANTS'
BILLING RATES
WHY HALF THE PROJECTS IN THE AVERAGE
OFFICE
LOSE MONEY
AMBIGUITIES IN WHAT
CONSTITUTES "EXTRA WORK"
DESIGN PIRACY: CLIENTS WHO
USE YOUR
WORK
& DON'T
PAY
CHARGING FOR TENANT
IMPROVEMENT
&
RENOVATION
WORK
AVERAGE BILLING RATES FOR
STAND-ALONE
ALTERNATIVE &
EXTENDED SERVICES
HOURLY BILLING RATES FOR INTERIOR DESIGN
&
RENOVATION
ESTABLISHING A REASONABLE
FEE -- STIPULATED SUM
FEES FOR INSPECTING COMMERCIAL PROPERTY
DESIGN-BUILD FEES &
INCOME
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T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-8
Introduction to
Extended Services
Past clients, your greatest
resource for new work.
Why 40% of many architects'
revenue now comes from nontraditional services.
Why new services bring
greater, more reliable revenue.
Lesson
#1
HOW TO DIVERSIFY &
EXTEND YOUR DESIGN SERVICES
REAL ESTATE INVENTORIES
&
"PROPERTY
VISIONING"
CREATING NEW WORK . . .
AS A "TOTAL" DESIGN
SERVICE
COMPANY
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