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• A/E University is a registered provider for the American Institute of Architects and meets state license renewal standards for distance learning continuing education.*• A/E University self-study courses focus on the latest and best tools of practice and project management. Earn units as you apply course work to day-to-day practice. Or use courses as office manuals and earn units later.
• Most A/E University courses qualify for Health/Safety/Welfare credit. (See "HSW" after course titles.)
• Earn 8, 12, or 18 AIA continuing education units per course, by reading course materials and answering essay questions. (Note: Video courses earn 3 units each.)
• Except for video courses, all courses come in convenient, three-ring binder syllabus format and will be valued office reference handbooks for years to come.
*See www.aia.org/conted for the latest AIA and state mandatory continuing education requirements.
The Quality Control Series. Click on any course title to see a list of contents.How offices cut errors and omissions to virtuallyzero. The best in liability prevention
and quality control from top U.S. design offices.QC1.1 Causes & Prevention of Building Failures *HSWQC 2 Liability Management & Prevention *HSW
QC 3 Errors & Omissions in Working Drawings *HSW
QC 4 User-Friendly Drawings: Tighter Bids, Faster Construction *HSW
QC 5 Professional Supervision & Production Management *HSW
QC 6 Problem Prevention With Diagnostic Design *HSW
QC 7 Project Management Problem Prevention *HSW
QC 8 Construction Problem Prevention I *HSW
QC 9 Construction Problem Prevention II *HSW
QC 10 Schematic & Diagrammatic Working Drawings *HSW
The Project Management Series. Click on any course title to see a list of contents.
Secrets of faster, better construction documents.
PMGT 1 Uniform Drawing SystemsPMGT 2 Standards for Construction Details *HSW
PMGT 3 Streamlined Specifications Writing *HSW
PMGT 4 Using Design & Planning Checklists *HSW
The Practice Management Series. Click on any course title to see a list of contents.
The latest and finest techniques for expanding office practice and enhancing personal efficiency.
(Not for Health/Safety/Welfare credit.)
MGT 1 Time Management on the JobMGT 4 Architects' Guide to Real Estate Development
MGT 7 Fees 2002: The Study Course
MGT 8 Introduction to Extended Services
The Ecological Design Series. Click on any course title to see a list of contents.
Ecological design has come a long way from the '70's. No longer a luxury, it's now an economicand legal necessity.
ECO 1 Introduction to Ecological Design *HSWECO 2 Solar Opportunities *HSW
The "Lunchtime Video" Series. Click on any course title to see a list of contents.
The fastest, easiest way to train staff and management in systematic production and quality control. Fast, informal walkthroughs of the finest construction document techniques used in the most productive offices in the U.S.
Each video tape lasts 30 to 35 minutes. Earn three units of credit by watching the video and preparing a feedback report per instructions provided with each video.
VID PD-1 Top Time Savers in Working Drawing Production *HSW
VID PD-2 Streamlined Construction Documents *HSW
VID PD-3 Top 30 Secrets of Quality Control in Construction Drawings *HSW
And the fastest way to alert staff members to the worst and most common causes of errors, omissions, and building failures.
VID EO-1 Errors & Omissions in Construction Documents *HSW
VID EO-2 A/E Coordination Errors *HSW
VID EO-3 Causes & Prevention of Building Failures *HSW
Click here for course fees & ordering information.
Courses marked *HSW meet AIA standards and most state Health/Safety/Welfare education requirements for license renewal.
Continuing education credit requires answers to essay questions on how you can and/or will apply the course information in professional practice. Time required is one hour per unit. Full instructions and worksheets are included with each course.
Those who complete the courses receive a Certificate of Completion showing Continuing Education Unit credit, to copy and present to state licensing agencies. We report AIA member credit according to AIA/CES rules.
Noncredit option: No work is required unless you upgrade later to "credit" status. Credit upgrade form is included with course materials.
Click here for course fees & ordering information.
Scroll down to see course contents or click on any of the course titles listed above.
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-1.1
Causes & Prevention of Building Failures
HSW
• The most common construction materials failures. • Failures caused by last-minute changes and substitutions.
• The best failure prevention systems in use today.
Lesson #1
CAUSES & PREVENTION OF BUILDING FAILURESCAUSES & PREVENTION CHECKLIST
SITE WORK
WHY THE CITICORP BUILDING ALMOST FELL DOWN
JUSTIFICATION OF CHANGES CHECKLIST
Lesson #2
SITE WORK, ROOFING, JOINTS & FLASHING
Lesson #3
EXTERIOR WALLS & FENESTRATION
Lesson #4
CONCRETE
Lesson #5
MASONRY, WOOD & FLOORING
Lesson #6
ENVIRONMENTAL DESIGN FAILURES
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-2
Liability Management & Prevention
HSW
• Clients' most common complaints about design services. • Supervisory systems that prevent errors.
• Record-keeping systems that prevent failures and lawsuits.
Lesson #1LIABILITY PROBLEMS THAT START WITH CONSTRUCTION DOCUMENTS AND BIDDING
Lesson #2
PROBLEMS WITH CLIENTS & CONTRACTS
Lesson #3
AVOIDING CONTRACTOR PROBLEMS
Lesson #4
PROBLEMS WITH DOCUMENTS; UNEXPECTED FAILURES
Lesson #5
MANAGEMENT LIABILITY PROBLEMS, SOLUTIONS & RED FLAGS
Lesson #6
CHECKLIST: HOW TO SET UP AN A/E OFFICE QUALITY CONTROL SYSTEM
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-3
Errors & Omissions in Working Drawings
HSW
• The most common errors and omissions.
• What contractors watch for when looking for extras.
• The most common coordination problems.
• Avoiding contradictions in drawings and specifications.
Lesson #1ERRORS & OMISSIONS IN WORKING DRAWINGS
AND THEIR CONSEQUENCES
Lesson #2
HOW CONTRACTORS PROFIT FROM ERRORS & OMISSIONS
Lesson #3
SIMPLER, CLEARER NOTES & SPECIFICATIONS
Lesson #4
STANDARD DETAILS: THE KEY TO QUALITY CONTROL
Lesson #5
SCOPE OF SERVICES
Lesson #6
USING PRODUCTION CHECKLISTS
Click here for course fees & ordering information.
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-4
User-Friendly Working Drawings:
Tighter Bids, Faster Construction
HSW
• What contractors need most in drawings but don't get.
• Simpler, faster, clearer construction notation.
• The most common causes of poor clarity.
Lesson #1THE PRIMARY PROBLEMS WITH WORKING DRAWINGS
& TODAY'S BEST SOLUTIONS
Lesson #2
RULES OF CLARITY & READABILITY
Lesson #3
UNSEEN PROBLEMS THAT SABOTAGE DOCUMENTS
. . . AND SOME SOLUTIONS
Lesson #4
PROBLEMS & OPPORTUNITIES IN CADD MANAGEMENT
Lesson #5
KEYNOTING: MISUNDERSTOOD & MISUSED
(BUT A GREAT TOOL FOR TIME SAVING & CLARITY)
Lesson #6
PHOTODRAFTING: ANOTHER GREAT RESOURCE FOR TIME SAVINGS & CLARITY
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-5
Professional Supervision & Production Management
HSW
• The world's most effective staff supervisory system.
• Job descriptions and job roles.
• Management by checklist: the key to total coordination.
Lesson #1THE BEST IN PRODUCTION MANAGEMENT & SUPERVISION
Lesson #2
ENHANCING THE PRODUCTION STUDIO
Lesson #3
USING DRAWING MOCKUPS FOR PLANNING,
INSTRUCTION & SUPERVISION
Lesson #4
HELPING EMPLOYEES TO DO THEIR BEST
Lesson #5
THE MEANING OF EFFICIENCY:
MAKING WORK EASIER FOR EVERYONE
Lesson #6
ENHANCING THE DESIGN PROCESS TO IMPROVE
THE PRODUCTION PROCESS
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-6
Problem Prevention with
Diagnostic
Design:
Preventing Design
Problems Before They Start
HSW
• The most common oversights in preliminary design.
• New techniques in the predesign diagnostic process.
• Breakthroughs in design process management.
Lesson #1DIAGNOSTIC MARKETING & A/E'S WHO BECOME EXPERTS
Lesson #2
PROBLEMS & OPPORTUNITIES IN THE
CLIENT-DESIGNER RELATIONSHIP
Lesson #3
INTRODUCTION TO PROPERTY DEVELOPMENT
APPRAISAL SERVICES
Lesson #4
INTRODUCTION TO DESIGN COUNSELING
Lesson #5
CLIENT RELATIONSHIPS & DIAGNOSTIC DESIGN
Lesson #6
DESIGN ANALYSIS & SERVICES CHECKLIST
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-7
Project Management Problem Prevention
HSW
• Disaster-prone management.
• Common project management errors.
• Common design and planning errors -- the most successful preventions.
Lesson #1COMMON PROBLEMS WITH CLIENTS & CONTRACTORS
Lesson #2
LIABILITY HAZARDS FROM PERSONNEL
Lesson #3
A FOUNDATION PROBLEM STARTS AS A
MANAGEMENT PROBLEM
Lesson #4
LIABILITY FROM MISTAKES IN SHOP DRAWINGS
LIABILITY FROM DEFECTS IN PRODUCTS
Lesson #5
ARCHITECT LIABILITY FROM CHANGES
BY OWNER & CONTRACTOR
AVOIDING LIABILITY FOR INNOVATIVE DESIGN
Lesson #6
CONTRACTOR RELATIONSHIPS & CRISIS MANAGEMENT
AVOIDING LITIGATION
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-8
Construction Problem Prevention I
HSW
• Foundation and soils failures.
• Roofing, fenestration and cladding failures.
• Preventable fire disasters.
Lesson #1FACADES: ERRORS CAN BE EXPENSIVE . . . AND DEADLY
Lesson #2
ROOFS: TRACKING DOWN THE MYSTERIOUS
CAUSES OF LEAKSROOFS: STRUCTURAL ROOF COLLAPSES
Lesson #3
WHEN MOVEMENT JOINTS DON'T ALLOW FOR MOVEMENT
Lesson #4
FIRE AND SMOKE
Lesson #5
WIND FAILURES FROM OVER RELIANCE ON CODES
Lesson #6
ARCHITECTURAL CAUSES OF ACCIDENTS
Click here for course fees & ordering information.
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-9
Construction Problem Prevention II
HSW
• What almost all disasters have in common.
• Failures during construction.
• Legal and contractual protection for A/E's.
Lesson #1ARCHITECTS' ERRORS - AND WHAT TO DO ABOUT THEM
Lesson #2
THE CONSTRUCTION PROJECT:
A DISORGANIZED CONGLOMERATION
Lesson #3
THE CONSTRUCTION PROJECT:
DOCUMENTATION AND RECORD KEEPING
Lesson #4
LIABILITY IN CONSTRUCTION MANAGEMENT
Lesson #5
FOUNDATION FAILURES WITH DEEPER CAUSES
Lesson #6
CONSTRUCTION CLAIM PREVENTION & MANAGEMENT
Click here for course fees & ordering information.
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-10
Schematic & Diagrammatic Working Drawings
HSW
• Common examples of overdrawing and why it's such a threat.
• Greater readability with simpler, small-scale drawings.
• Why faster documents can be better documents.
Lesson #1OVERDRAWING
SITE PLANS
Lesson #2
FLOOR PLANS
INTERIOR ELEVATIONS
Lesson #3
CEILING PLANS
ROOF PLANS
FRAMING PLANS
Lesson #4
EXTERIOR ELEVATIONS
Lesson #5
CROSS SECTIONS
Lesson #6
WALL SECTIONS & DETAILS
Click here for course fees & ordering information.
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # QC-111
Working Drawing Picture Book: The Study Course
HSW
• Common examples of overdrawing.
• Greater readability with simpler, small-scale drawings.
• Why faster documents can be better documents.
Lesson #1OVERDRAWING
Lesson #2
CLARITY
Lesson #3
DIMENSIONING
NOTATION
Lesson #4
KEYNOTES
KEYNOTE ABUSE
Lesson #5
SCHEDULES
PHOTODRAFTING
LAYERING
SIMPLIFIERS
Lesson #6
ERRORS & OMISSIONS IN SPECIFICATIONS
SPECIFICATIONS AS CHECKLISTS
ERRORS AS PROFIT CENTERS FOR CONTRACTORS
APPENDIX: Working Drawing Content Checklists
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-1
Uniform Drawing Systems
• Time savings in project management and production with the Uniform Drawing System.
• New national standards in sheet layout modules, to bring order to drawing composition.
• New national standards for CADD layering and consultant coordination.
Lesson #1CREATING A UNIFORM DRAWING SYSTEM
Lesson #2
SYSTEMS FOR ORGANIZING DOCUMENTS
Lesson #3
DRAWING SHEET GRAPHICS & FORMAT
Lesson #4
WORKING DRAWING CONTENT
Lesson #5
UNIFORM FILING & INDEXING SYSTEMS
Lesson #6
DRAWING LAYERING SYSTEMS
Click here for course fees & ordering information.
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-2
Standards for Construction Details
HSW
• Time-saving detail formats & organization.
• Detailing according to the national Uniform Drawing System.
• Quality control in detailing and using procedural checklists.
Lesson #1
DETAIL MANAGEMENT
Lesson #2
WHY USE A STANDARD DETAIL SYSTEM
Lesson #3
DETAIL PROCEDURES & SYSTEMATIC
PRODUCTION TECHNIQUES
Lesson #4
DETAIL CONTENT & INDEXING
Lesson #5
UNIFORM DETAIL DRAWING FORMAT
Lesson #6
DETAIL INDEX & SAMPLE STANDARDS
Click here for course fees & ordering information.
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-3
Streamlined Specifications Writing
HSW
• Writing specifications as checklists.
• Secrets of shorthand specifications.
• The most common errors & contradictions in specs.
• National standards in specifications organization and format.
Lesson #1THE BASICS: EFFICIENT SPECIFYING
Lesson #2
SPECIFICATIONS MANAGEMENT, PLANNING & IMPLEMENTATION
Lesson #3
PREVENTING MATERIALS & CONSTRUCTION FAILURES
Lesson #4
PREVENTING CONTRACTOR PROBLEMS
Lesson #5
TECHNICAL DATA SOURCES
Lesson #6
SAMPLE SPECIFICATIONS -- SITEWORK
Click here for course fees & ordering information.
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-4
Using Design & Planning Checklists
HSW
• Every basic decision made in building design.
• Identifying changes that create problems and raise costs.
• How to coordinate all design decisions and changes.
• Creating a complete job record from start to finish.
Lesson #1USING DESIGN & PLANNING CHECKLISTS
Lesson #2
SITEWORK DESIGN DECISIONS
Lesson #3
STRUCTURAL DESIGN DECISIONS
Lesson #4
INTERIOR DESIGN DECISIONS
Lesson #5
EXTERIOR DESIGN DECISIONS
Lesson #6
EXTERIOR DESIGN DECISIONS -- ROOFING
Click here for course fees & ordering information.
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-5
Using Working Drawing Checklists
HSW
• Using checklists of all the important building components in working drawings.
• CSI number coordination of notes, details & specifications.
• Providing drafter self-instruction & supervision.
• Expediting final checking and cross checking of documents.
Lesson #1USING CONSTRUCTION ADMINISTRATION & INSPECTION CHECKLISTS
Lesson #2
SITEWORK
Lesson #3
STRUCTURAL -- FOUNDATIONS & FRAMING
Lesson #4
EXTERIOR CONSTRUCTION I
Lesson #5
EXTERIOR CONSTRUCTION II
Lesson #6
INTERIOR CONSTRUCTION
Click here for course fees & ordering information.
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # PMGT-6
Using Construction Administration Checklists
HSW
• Every common building component that has to be checked during construction.
• Documenting and coordinating all changes.
• Avoiding miscommunications & errors on the job site.
• Avoiding confusion & memory lapses during construction.
Lesson #1USING CONSTRUCTION ADMINISTRATION & INSPECTION CHECKLISTS
Lesson #2
SITEWORK
Lesson #3
STRUCTURAL -- FOUNDATIONS & FRAMING
Lesson #4
EXTERIOR CONSTRUCTION I
Lesson #5
EXTERIOR CONSTRUCTION II
Lesson #6
INTERIOR CONSTRUCTION
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-1
Time Management on the Job
• How to have very fast and productive meetings.
• Extra benefits you can gain from every activity.
• New office tools that truly help productivity.
• Eliminating time waste in travel and appointments.
Lesson #1FOUR STEPS TOWARD DOUBLING YOUR
PRODUCTIVITY
Lesson #2
MANAGE YOUR TIME OR LET TIME
MANAGE YOU
Lesson #3
INTERRUPTIONS & PROCRASTINATION
Lesson #4
TIME-SAVING TOOLS & TECHNIQUES
Lesson #5
TAKING CONTROL OF WORK TIME
Lesson #6
THE DIFFERENCES BETWEEN WORK
& PRODUCTIVE WORK
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-2
Total Time Management
• Four steps to doubling your on-the-job productivity.
• Taking control of the interruption problem.
• The 30 worst A/E time wasters & how to stop them.
• The final solution to the procrastination problem.
Lesson #1FASTER, BETTER MEETINGS
Lesson #2
FASTER, BETTER WRITING AND READING
Lesson #3
THE MERITS OF BEING A FAST TALKER
Lesson #4
THE ART OF FASTER, BETTER TELEPHONING
Lesson #5
TOOLS
Lesson #6
APPLYING DESIGN METHODOLOGIES TO
THE TIME PROBLEM
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-3
Personnel Management
• The best employee screening & hiring methods.
• Why many of the best employee benefits cost virtually nothing.
• What employees say they need most and get least.
• The top 20 problems and solutions in personnel management.
Lesson #1AVOIDING THE WORST & MOST COMMON
MISTAKES IN PERSONNEL MANAGEMENT
Lesson #2
NATIONAL STANDARDS IN PAY & BENEFITS
Lesson #3
THE SIMPLEST, MOST ECONOMICAL
MORALE BOOSTERS
Lesson #4
PERFORMANCE & PRODUCTIVITY
Lesson #5
THE TOUGH PROBLEMS
Lesson #6
JOB DESCRIPTIONS
USING INDEPENDENT CONTRACTORS
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-4
Architects' Guide to Real Estate Development
• How architects often prosper most as developers.
• Getting investors.
• Why return on investment in real estate beats all others.
• Numerous step-by-step case study examples.
Lesson #1WHY SHOULD YOU DEVELOP REAL ESTATE?
WHAT MAKES REAL ESTATE SUCH A GOOD DEAL?
FIRST PRINCIPLES & GREAT SECRETS OF REAL ESTATE INVESTMENT
CASE STUDY: THE DUPLEX STARTER UPPER
REAL ESTATE TERMINOLOGY:
MAKING SENSE OF THE JARGON & NUMBERS
Lesson #2
WHY OWNERS OF REAL ESTATE WILL SHARE THEIR ASSETS
INVESTING WITH OTHER PEOPLE'S MONEY
HOW TO EARN FEES ON ALL YOUR REAL ESTATE TRANSACTIONS
THE JOHN PORTMAN STORY
INVESTMENT PLANNING AND PREPARATION CHECKLIST -- PART 1
Lesson #3
EXPERT ADVICE TO DESIGN PROFESSIONALS AS DEVELOPERS
SELF APPRAISAL OF ASSETS
REAL ESTATE SERVICES
WINNING EXAMPLES OF PROPERTY VISIONING
BIG PROFITS IN SMALL-SCALE HOUSING
MEETING INVESTORS BY SELLING THEM INFORMATION
Lesson #4
DEALING WITH OFFICIALS AND PLANNING AGENCIES
TURNING ENVIRONMENTAL REGULATIONS TO YOUR ADVANTAGE
FRAUDS AND HOW TO SPOT THEM
INVESTMENT PLANNING & PREPARATION CHECKLIST -- PART 2
Lesson #5
YOUR "INVESTMENT ZONE"
MAKING YOUR PROFIT BEFORE YOU START THE PROJECT
SCENARIO -- THE DECISION TO BUY
SCENARIO -- BARGAINING
SENSIBLE BUILDING AND REHAB
AVOIDING THE "DESIGN PROFESSIONAL'S TRAP"
Lesson #6
TAXES & SHELTERED INCOME
TRADING UP & THE TAX DEFERRED EXCHANGE
SMALL-SCALE TRACT DEVELOPMENT
BASICS OF REAL ESTATE APPRAISAL
CONTRACTING & DESIGN-BUILD
THE PRO FORMA
BOOM AND BUST, INFLATION & RENT CONTROLS
PURCHASE OFFER CHECKLIST
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-5
Design Counseling
• How to be well paid for work many others do for free.
• Why these new services are so attractive to new clients.
• Why most potential clients need information, not design,
• Why this is the largest profit center for many firms.
Lesson #1WHAT DESIGN COUNSELING IS, HOW IT WORKS,
AND HOW TO GET STARTEDTHE DESIGN COUNSELOR'S OFFICE:
HOW IT RADICALLY DIFFERS FROM THE TRADITIONAL DESIGN OFFICE
Lesson #2
EXPANDING YOUR RESOURCES & YOUR SERVICES
EXPANDING YOUR EXPERTISE
Lesson #3
MARKETING: SAMPLE ADVERTISING
Lesson #4
ADDITIONAL SERVICES
SECRETS OF SUCCESSFUL DIAGNOSTIC INTERVIEWS
Lesson #5
ENHANCING AND EXPANDING YOUR SERVICES
Lesson #6
TURNING DESIGN COUNSELING SERVICES INTO
FULL DESIGN SERVICESEXTENDED SERVICES
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-6
Fees & Fee Management
• Small improvements in fees that change entire practices.
• How to base your fees on a Scope of Services list.
• Why fee competition is a sham, and how to beat it.
• The worst fee and fee management pitfalls.
Lesson #1
HOW ARCHITECTURAL FEES ARE CHARGED
TIPS & SELLING POINTS FOR RAISING FEES
WHY YOU MUST RAISE YOUR FEES
TEN STEPS OF EFFECTIVE FEE MANAGEMENT
AVERAGE ARCHITECTURAL DESIGN FEES
ARCHITECTS' HOURLY BILLING RATES
CONSULTING ENGINEERS' HOURLY BILLING RATES
Lesson #2
A PERSUASIVE RESPONSE TO FEE SHOPPERS
THE FIRST RULE OF FEE MANAGEMENT --
GET PAID UP FRONTHOW FEES VARY ACCORDING TO FIRM SIZE
RULES FOR ESTIMATING FEES IN SPECIAL CASES
SERIOUS FEE NEGOTIATION
CLIENT QUESTIONS & ARCHITECT ANSWERS
IN FEE NEGOTIATIONCHECKING UP ON CLIENTS
Lesson #3
OVERHEAD RATES, MULTIPLIERS &
ARCHITECTS' HOURLY BILLINGAN INVISIBLE BARRIER TO HIGHER FEES
WHY FEE "AVERAGES" ARE MISLEADING WHEN
ESTIMATING YOUR FEES
WHEN LOWER FEES MEAN TROUBLE &
WHEN THEY MAY BE OK13 WAYS TO REDUCE FEES WITHOUT GETTING HURT
WHY MANY FIRMS DO NOT CHARGE FOR LARGE PARTS
OF THEIR DESIGN SERVICE
Lesson #4
CREATIVE FINANCING
WHEN THE CLIENT DOESN'T PAY,
LOCK UP THOSE DRAWINGSNIGHTMARE CLIENTS
RAISING FEES BY TELLING THE TRUTH
A PROPOSAL THAT SELLS THE FEE WITH
EXPLICIT TIME & COST ESTIMATESPLAYING HARDBALL WITH FEE GOUGERS
TOUGHER TACTICS IN THE BATTLE TO GET PAID
UNPAID FEES -- DON'T BE LEFT HOLDING THE BAG
Lesson #5
HOW ARCHITECTS PLAY (LOW) HARDBALL ON FEES
FINDING THE BEST, HIGHEST-FEE CLIENTS
EARNING FEES ON FUTURE SALES OF BUILDINGS
YOU DESIGNUNPAID DESIGN FEES FOR CIVIC IMPROVEMENTS
Lesson #6
AVERAGE HOURLY BILLING RATES FOR INTERIOR DESIGN
CHARGING FOR RENOVATION WORK
HOW FEES ARE CHARGED FOR INTERIOR DESIGN
FEE COMPETITION IN RENOVATION & INTERIORS
FEE PROBLEMS & POLICIES FOR RENOVATION WORK
FEES FOR PUBLIC BUILDINGS & PUBLIC WORKS
Click here for course fees & ordering information.
T H E S A N F R A N C I S C O I N S T I T U T E O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-7
Fees 2002: The Study Course
• Current fees charged for architectural services.
• Variations in Scope of Work that allow for rational fee computation relative to services.
• Updates on new services and why overall fee revenues are higher.
This course is not presented in the usual six-lesson format.
Contents include:
TOTAL FEE REVENUES RISE WITH ADD-ON SERVICES
ESTIMATING & ESTABLISHING RATIONAL FEES
THE FEES 2001 SURVEY: FEES ACCORDING
TO BUILDING TYPES & LEVEL OF SERVICEPASS-THROUGH FEES FOR ENGINEERING SERVICES
ARCHITECTS' PAY & BILLING INCREASES ARE WELL
AHEAD OF INFLATIONARCHITECTS' AVERAGE HOURLY BILLING RATES
CONSULTING ENGINEERS' HOURLY BILLING RATES
CONSULTING ENGINEERS' BILLING RATES BY DISCIPLINE
SPECIALIST CONSULTANTS' BILLING RATES
WHY HALF THE PROJECTS IN THE AVERAGE OFFICE
LOSE MONEYAMBIGUITIES IN WHAT CONSTITUTES "EXTRA WORK"
DESIGN PIRACY: CLIENTS WHO USE YOUR WORK
& DON'T PAYCHARGING FOR TENANT IMPROVEMENT &
RENOVATION WORKAVERAGE BILLING RATES FOR STAND-ALONE
ALTERNATIVE & EXTENDED SERVICESHOURLY BILLING RATES FOR INTERIOR DESIGN &
RENOVATIONESTABLISHING A REASONABLE FEE -- STIPULATED SUM
FEES FOR INSPECTING COMMERCIAL PROPERTY
DESIGN-BUILD FEES & INCOME
T H E
S A N
F R A N C I S C O
I N S T I T U T E
O F
A R C H I T E C T U R E
A/E UNIVERSITY FOR CONTINUING EDUCATION
COURSE # MGT-8
• Past clients, your greatest resource for new work.
• Why 40% of many architects' revenue now comes from nontraditional services.
• Why new services bring greater, more reliable revenue.
Lesson #1HOW TO DIVERSIFY & EXTEND YOUR DESIGN SERVICES
REAL ESTATE INVENTORIES & "PROPERTY
VISIONING"CREATING NEW WORK . . .
AS A "TOTAL" DESIGN SERVICE COMPANY